What defines the scope of quality assurance activities?

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The scope of quality assurance activities is primarily defined by the goal of delivering products that meet an appropriate level of quality. Quality assurance focuses on the processes and practices that ensure the quality of the final product, encompassing various activities designed to provide confidence that the product will perform as required.

In this context, delivering products that meet quality standards involves establishing what the quality criteria are and ensuring that these criteria are adhered to throughout the development and delivery of the product. This includes mechanisms for quality control, process management, and continuous improvement. By focusing on the appropriateness of the quality level, organizations can ensure that the end result fulfills customer expectations and regulatory requirements.

While ensuring process sustainability, establishing team performance metrics, and identifying potential market risks may play important roles in a broader quality management system, they are not the defining aspects of quality assurance activities. Ensuring sustainability relates more to the long-term feasibility of processes, performance metrics focus on team efficacy and productivity, and market risk identification pertains to strategic planning rather than the direct activities related to ensuring product quality.

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